Terms & Condition

Welcome to STOMAVALA. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About STOMAVALA

STOMAVALA provides stoma-care and related healthcare products through its online store.

References to "STOMAVALA", "we", "us", or "our" refer to the business operating this website. References to "you" or "customer" refer to the person accessing the website or purchasing our products.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate applicable laws or regulations
  • Infringe the rights of another person or business
  • Interfere with website security or operation
  • Attempt unauthorized access to our systems
  • Introduce malicious software or harmful code
  • Misuse our website, content, or services

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences in product appearance, packaging, color, or presentation may occur.

Product availability may change without prior notice.

4. Healthcare Disclaimer

Information provided on the STOMAVALA website is intended for general informational and product-use purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Always follow the instructions supplied with the product and consult your doctor, stoma nurse, healthcare professional, or other qualified professional when appropriate.

If you experience a medical emergency or serious symptoms, seek immediate professional medical assistance.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary, including in cases involving:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent transactions
  • Incorrect customer information
  • Delivery restrictions
  • Other operational or legal reasons

If we cancel an order after payment has been received, the applicable amount will generally be refunded through the original or appropriate payment method.

6. Prices and Payments

Product prices are displayed on the website and may change from time to time.

Applicable taxes, shipping charges, and other charges, if any, will be displayed during checkout.

We use third-party payment providers to process online payments.

7. Intellectual Property

All content on this website, including logos, brand names, product images, photographs, graphics, text, designs, videos, icons, and other materials, is owned by or licensed to STOMAVALA unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activities conducted through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

9. Promotions and Discounts

Promotional offers, discount codes, bundles, and other special offers may have additional terms and conditions.

Unless specifically stated otherwise, promotions cannot be combined and are subject to product availability and validity periods.

10. Limitation of Liability

To the extent permitted by applicable law, STOMAVALA shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

11. Third-Party Services

Our website may use third-party services including payment processors, shipping companies, analytics providers, advertising services, and other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page, and the revised "Last Updated" date will be displayed.

13. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts or authorities having jurisdiction, subject to applicable consumer protection laws.

14. Contact Us

For questions regarding these Terms & Conditions, please contact:

STOMAVALA
Email: [support@stomavala.com]
Phone: [Your Phone Number]
Address: [Your Business Address]